Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times are:
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Domestic Shipping: 3–7 business days
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International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or high-demand periods.
Shipping Rates
Shipping charges are calculated and displayed at checkout. Any applicable duties, taxes, or customs fees are the customer’s responsibility.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.
Shipping Destinations
We currently ship to selected countries worldwide. If your location is not available at checkout, shipping to your country may not be supported at this time.
Shipping Delays
We are not responsible for delays caused by customs clearance, natural events, carrier disruptions, or incorrect shipping information provided by the customer.
Incorrect or Incomplete Address
Please ensure your shipping address is accurate and complete. We are not responsible for lost or delayed orders due to incorrect or incomplete address details.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery with your order number and supporting photos (if applicable). We will assist you promptly.
Contact Us
If you have any questions about our Shipping Policy, please contact us via our Contact Us page or email our support team.